Referrals to BfH

We welcome self-referrals from expectant mothers and referrals from agencies and services. Referrals can be made at any stage during the pregnancy. The service is completely free of charge and based on need.

Our one-on-one doula support is available to any pregnant woman who is economically disadvantaged as well as (at least one of the following criteria):

  • at risk of ante natal or post natal depression
  • under 23 years of age
  • experiencing homelessness
  • a refugee, asylum seeker or newly arrived migrant (within 5 years)
  • has a history of mental health, drug and alcohol, or trauma and abuse issues
  • of Aboriginal or Torres Strait Islander descent
  • lacking a birth support person

If you are unsure whether you or your client meets the eligibility criteria, please contact us to discuss, as we assess each referral on a needs and availability basis.

We do our best to match mothers with one of our doulas, depending on need, location, personality, and preference. A mother is never expected to accept a particular doula as their support person. The relationship then proceeds like a private arrangement, but follows our comprehensive processes and protocols to ensure a quality, safe, and professional service.

Please be aware that referral does not guarantee you a doula. As our doulas are volunteers, there may not always be a doula available during your time frame. The earlier out from a woman’s Estimated Due Date we receive a referral, increases the chances of a doula being available.

Both doulas and the mothers are required to complete an evaluation process to ensure quality of care in the service we provide.   


If you believe you have a client who would benefit from our free service and meets our criteria, please download the Birth for HumanKIND Referral Form and contact us via email

We are also able to supply brochures for your agency to distribute to potential clients alongside an info pack for agencies in understanding and recommending our service. Please email us to request an Agency Info Pack.